Slogan

Privacy Policy

For the website www.menschenlieb.com

I.    Terms

Our privacy policy is intended to be easy to read and understand. For this reason, the terms used in this statement are explained first.

We use the following terms, among others, in this Privacy Policy and on our website:

1. Personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. Person concerned
Data subject is any identified or identifiable natural person whose personal data are processed by the controller.

3. Processing
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

4. Profiling
Profiling is any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

5. Controller or person responsible for the processing
The controller or controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

6. Processor
Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller.

7. Receiver
A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients.

8. Consent
Consent shall mean any freely given indication of the data subject's wishes for the specific case in an informed and unambiguous manner in the form of a statement or any other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

 

 

II.  1  Name and address of the person responsible and of the supervisory authority, with the exception of the "Haus am Markt" and "Service Ruf" sections (see below )

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions is the:

Der Pflegedienst Lilienthal GmbH
Dr.-Sasse-Str. 14
28865 Lilienthal
Phone: 04298 - 69 74 91
Website: www.pflegedienst-lilienthal.com

The supervisory authority responsible for the person in charge is

The State Commissioner for Data Protection
and Freedom of Information
Prinzenstraße 5
30159 Hannover
Phone: 0511 120-4500
E-Mail: poststelle@lfd.niedersachsen.de

II 1.a.    Name and address of the data protection officer

The data protection officer of the controller is:

Klaus-Dieter Franzen
Altenwall 6
28195 Bremen
info@hb-datenschutz.de

 

 

II. 2.   Name and address of the person responsible and the supervisory authority for the "Haus am Markt" subarea:

The responsible person for the part of the website dealing with the Seniorenheim Haus am Markt is, within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations the:

 

Seniorenpflegeheim Haus am Markt GmbH

Bahnhofstraße 3
28865 Lilienthal
Phone: 04298/ 9086-0
Fax: 04298/ 9086-66

 

The supervisory authority responsible for the person in charge is

The State Commissioner for Data Protection
and Freedom of Information
Prinzenstraße 5
30159 Hannover
Phone: 0511 120-4500 
E-Mail: poststelle@lfd.niedersachsen.de

 

II 2.a.   Name and address of the data protection officer

The data protection officer of the controller is:

 

Klaus-Dieter Franzen
Altenwall 6
28195 Bremen
info@hb-datenschutz.de

 

 

II. 3.   Name and address of the person responsible and the supervisory authority for the ServiceRuf subdivision:

The responsible person for the part of the website that deals with the ServiceRuf is, within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations, the:

 

IVL - Integrierte Versorgung Lilienthal GmbH

Dr.-Sasse-Straße 14
28865 Lilienthal

Phone: 04298 - 41 74 22
Fax: 04298 - 468 05 66

info@pflegedienst-lilienthal.de

 

 

The supervisory authority responsible for the person in charge is

The State Commissioner for Data Protection
and Freedom of Information
Prinzenstraße 5
30159 Hannover
Phone: 0511 120-4500 
E-Mail: poststelle@lfd.niedersachsen.de

 

 

II 3.a.    Name and address of the data protection officer

The data protection officer of the controller is:

 

Klaus-Dieter Franzen
Altenwall 6
28195 Bremen
info@hb-datenschutz.de

 

 

General information on data processing

1. Scope of the processing of personal data
As a matter of principle, we collect and use personal data of our users only to the extent that this is necessary for the provision of a functional website as well as our content and services. The collection and use of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by legal regulations.

2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.


Insofar as the processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, Art. 6 (1) lit. c DSGVO serves as the legal basis.

In the event that vital interests of the data subject or another natural person make it necessary to process personal data, Art. 6 (1) lit. d DSGVO serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.

 

Pursuant to Article 21 of the GDPR, the data subject has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Article 6(1)(f) of the GDPR (data processing on the basis of a balance of interests). If the data subject objects, the controller will no longer process his or her personal data, unless the controller can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims. The objection can be made form-free and should preferably be addressed to:

 

Klaus-Dieter Franzen
Altenwall 6
28195 Bremen
info@hb-datenschutz.de


3. Data deletion and storage duration
The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage no longer applies. In addition, storage may take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Blocking or deletion of data also takes place when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

 


Provision of the website and creation of log files

1. Description and scope of data processing
Each time you visit our website, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected:

  1. Information about the browser type and version used;
  2. The user's operating system;
  3. The user's Internet service provider;
  4. The user's IP address;
  5. Date and time of access;
  6. Websites from which the user's system accesses our website;
  7. Websites that are accessed by the user's system via our website.

The data is stored in the log files of our system. Not affected by this are the IP addresses of the user or other data that allow the data to be assigned to a user. A storage of this data together with other personal data of the user does not take place.

2. Legal basis for data processing
The legal basis for the temporary storage of the data is Art. 6 para. 1 lit. f DSGVO.

3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.

4. Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. 

5. Possibility of objection and elimination
The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.


Cookies use

 

General

1. Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

2. Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f DSGVO.

3. Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

4. Duration of storage, possibility of objection and elimination
Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in his Internet browser, the user can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

 

 

Google Analytics

 

This website uses the "Google Analytics" service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyze website usage by users. The service uses "cookies" - text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

 

The legal basis for the processing of personal data using Google Analytics is the consent of the user pursuant to Art. 6 (1) lit. a DSGVO. The consent can be revoked at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

 

We have concluded a data processing agreement with Google LLC. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and internet usage. In doing so, pseudonymous usage profiles of the users can be created from the processed data.

 

We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

 

The IP address transmitted by the user's browser is not merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

 

Alternatively, you can also adjust the cookie settings for our website here.

 

Google Ads

  1. Description and scope of data processing
    In order to statistically record the use of our website and to evaluate it for the purpose of optimizing our website for you, we use Google Conversion Tracking of Google Ireland Limited.
    Gordon House, Barrow Street Dublin 4 Ireland Tel: +353 1 543 1000 Fax: +353 1 686 5660 E-mail: support-deutschland@google.com. Google Adwords sets a cookie on your computer if you have reached our website via a Google advertisement. The information generated by the cookie about the use of this website by users is usually transmitted to a Google server in the USA and stored there.
    These cookies from Google Conversion Tracking lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.
    Each Adwords customer receives a different cookie. Cookies can therefore not be tracked across Adwords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking. The Adwords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

    The IP address of users of Google are shortened beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Thus, the IP address of the user is anonymized. A direct reference to a person is thus excluded. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Correction and blocking of personal customer data is not possible before IP anonymization. After IP anonymization, no personal customer data is available for correction or blocking as well as for deletion after completion of the order.
    If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example, via browser settings that generally disable the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the "www.googleadservices.com" domain. Google's privacy policy on conversion tracking can be found here: https://services.google.com/sitestats/de.html.

  2. Purpose of data processing
    With Google Conversion Tracking, we want to ensure a needs-based design and the ongoing optimization of our website. On the other hand, we use the measure to statistically record the use of our website and evaluate it for the purpose of optimizing our offer for you.

  3. Legal basis for data processing
    The legal basis for the processing of personal data using Google Analytics is the consent of the user pursuant to Art. 6 (1) lit. a DSGVO. The consent is requested via a cookie consent tool. The consent can be revoked at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
    More information on terms of use and data protection can be found at https://policies.google.com/privacy?hl=de and at.

  4. Duration of storage
    We would like to point out that we have no influence on how Google uses the collected data. According to Google, the data is encrypted and stored on secure servers. In most cases, the Vonversion cookies expire after 30 days and do not transmit any personal data. The cookies named "Conversion" and "_gac" have an expiration date of three months.

 

Facebook Pixel

 

1. Scope of the processing of personal data
This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the USA and other third countries.

Through the use of Facebook Pixel, the behavior of page visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad.

If the user calls up a website via an advertising banner on Facebook, then his browser - after activation by clicking - establishes a direct connection with Facebook with the help of cookies and, according to our information, immediately plays out the following data to Facebook:

 

1. the date and time of the visit,
2. The Internet address/URL of the site you are visiting,
3. the IP address,
4. the device you are using,
5. the browser,
6. the operating system,
7. the user ID, if you are a registered user on Facebook and, if applicable, the surname and first name.

8. and, of course, the information that the user has used this specific plugin on our site.

We have no influence on what data Facebook actually collects, uses or stores. Facebook collects data via our website, e.g. also data about which page you were on specifically and can link this with the user's membership data stored by Facebook, regardless of whether the user uses the sharing function of the plugin himself or has only clicked once. For this reason, you should prevent Facebook from setting cookies via your browser settings.

The data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy. This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

 

2. Legal basis
The legal basis for the processing of personal data using Facebook Pixel is the consent of the user pursuant to Art. 6 (1) lit. a DSGVO. The consent can be revoked at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.

 

3. Purpose of data processing
By using Facebook Pixel, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes and future advertising measures can be optimized.

 

4. Duration of storage

Data stored at Facebook will be deleted or anonymized within 90 days.

Details can be found under the following link:
https://www.facebook.com/help/206635839404055?ref=dp

 

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. You can find more information at: https://en-gb.facebook.com/business/gdpr

According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of the Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

 

You can find more information about protecting your privacy in Facebook's privacy policy: https://en-gb.facebook.com/about/privacy/.

You can also use the Custom Audiences remarketing feature in the Ad Settings section under https://www.facebook.com/adpreferences/?entry_product=ad_preferences_delegation. To do this, you must be logged in to Facebook.

 

If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

 

Alternatively, you can also use the cookie settings for our website.

 

 

E-mail contact

1. Description and scope of data processing
It is possible to contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for the processing of the conversation.

2. Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.

3. Purpose of data processing
The processing of personal data from the input mask serves us solely to process the contact.

4. Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.

 

 

Online applications

1. Description and scope of data processing
Our website contains an application form that can be used for electronic applications. If a user takes advantage of this option, the data entered in the input mask (first name, last name, telephone number, e-mail address and, if applicable, other details) will be transmitted to us and stored.

2. Legal basis for data processing
The legal basis for the processing of the application data is Art. 6 para. 1 lit. b DSGVO and Art. 6 para. 1 lit. f DSGVO.

3. Purpose of data processing
The processing of personal data from the input mask is solely for the purpose of handling the application process. The telephone number and e-mail address are required to contact you and, if necessary, to arrange an interview.

4. Duration of storage
If an employment contract is concluded with an applicant, the transmitted data will be processed for the purpose of handling the employment relationship in compliance with the statutory provisions. Otherwise, the application documents are automatically deleted six months after notification of the rejection decision, provided that no other legitimate interests prevent deletion. Another legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).

 

 

Vimeo
On our site we use videos from Vimeo. For technical reasons, the integration of Vimeo videos results in calls to the Vimeo servers. Data from your browser or end device is transmitted to the Vimeo server. It is also transmitted which of our Internet pages you have visited.

 

We use the Vimeo service by applying the 2-click principle. This means that by calling up the website, initially in principle no personal data is passed on to Vimeo. We open up the possibility for you to communicate directly with Vimeo via the button. Only if you click on the marked field and thereby activate it, Vimeo receives the information that you have called up the corresponding website of our online offer. By activating the plug-in, personal data is transmitted from you to the respective provider and stored there.

 

For the use of data from your browser or end device associated with playing a video, please refer to the provider's privacy policy. Further information on data processing and privacy notices by Vimeo can be found at https://vimeo.com/privacy.

 

Customize Vimeo setting

 

 

YouTube
On our site we use YouTube videos. For technical reasons, the integration of YouTube videos results in calls to the YouTube server. Data from your browser or end device is transmitted to the YouTube server. It is also transmitted which of our Internet pages you have visited. If you are logged in as a member of YouTube, YouTube assigns this information to your personal user account. You can prevent this assignment by logging out of your YouTube user account and other user accounts of the companies YouTube LLC and Google Inc. before using our website and deleting the corresponding cookies of the companies.
For the use of data from your browser or end device associated with playing a video, please refer to the provider's privacy policy. Further information on data processing and privacy notices by YouTube (Google) can be found at https://policies.google.com/privacy/

Click here to change your decision regarding the display of embedded Youtube videos.

 

Customize Youtube setting

 

 

Google Maps

We integrate the maps of the service "Google Maps" of the provider Google. This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

 

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

 

We use the Google Maps service by applying the 2-click principle. This means that by calling up the website, no personal data is initially passed on to Google. We open up the possibility for you to communicate directly with Google via the button. Only if you click on the marked field and thereby activate it, Google receives the information that you have called up the corresponding website of our online offer. By activating it, personal data is therefore transmitted from you to the respective provider and stored there.

 

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

 

More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy

  

Customize Google Maps setting

 

 

WhatsApp Business

1. Description and scope of data processing
We use the WhatsApp business service as the responsible party. The responsible provider of the messenger service is WhatsApp, Inc. Willow Road, Menlo Park, California 94025, USA; the privacy policy can be found at.
https://www.whatsapp.com/legal (general privacy policy)
https://www.whatsapp.com/legal/business-policy (Business service privacy policy)

 

If a user takes advantage of this opportunity to contact us via WhatsApp Business, the data you provide in the chat will be processed. In addition, the following types of information are also processed:

  • the phone number
  • IP address
  • Device information
  • Location
  • Usage behavior, for example, frequency
  • Message history between you and us
  • Consent to consent

Communication via the messenger is subject to end-to-end encryption, i.e. the communication content (such as message content, attachments and images) cannot be viewed. However, we would like to point out here that although the messenger providers cannot view the content, so-called metadata is supplied to WhatsApp each time messages are sent and this is passed on to the parent company Facebook. This means that the provider can find out whether and when a communication has taken place, what technical information is available about the user's device and, depending on the settings of their device, also processes location information.

 

Please note that if you choose to communicate via WhatsApp, WhatsApp's terms of use and privacy policy apply in particular, over which we have no influence. WhatsApp is part of the Facebook group of companies. When using WhatsApp, you allow the company to process your data extensively, including comprehensive advertising consent. In its "Privacy FAQ", WhatsApp confirms that information such as phone number, information about the devices used, and type and frequency of use are shared with Facebook. Further details and information on the subject can be found in the following link to WhatsApp's "FAQ on data protection: https://faq.whatsapp.com/general/security-and-privacy/how-we-work-with-the-facebook-companies

 

For this reason, we have concluded an order processing agreement with WhatsApp. We collect personal information as soon as you contact our customer service via WhatsApp.

 

2. Legal basis for data processing
If you use the WhatsApp Business service offered on our website, the legal basis for the processing of personal data using WhatsApp Business is your consent pursuant to Art. 6 (1) lit. a DSGVO. The consent can be revoked at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

 

If you do not use the WhatsApp Business service offered on our website, but write directly to our WhatsApp Business phone number, the legal basis for the processing of personal data transmitted in the course of sending a WhatsApp message is Art. 6 (1) lit. f DSGVO. If the WhatsApp contact aims to conclude a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DSGVO.

 

3. Purpose and scope of data processing
The processing of personal data serves us solely to process the contact. In the case of contact via WhatsApp, this also constitutes the necessary legitimate interest in processing the data. We use your personal data to improve customer support and to communicate with you.

 

The first welcome message serves as proof of legitimate interests and proof of the display of the privacy policy according to DSGVO Art. 12 ff.

 

4. Duration of storage
We delete your data as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the WhatsApp message, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.

 

You can object to the storage and processing of your personal data at any time. Either write us an e-mail at info@pflegedienst-lilienthal.de or inform employees in the WhatsApp chat that you object to the data processing and that you wish the data to be deleted.

 

 

Rights of the data subject

 

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

 

Right to information
You may request confirmation from the controller as to whether personal data concerning you is being processed by us.

 

If there is such processing, you may request information from the controller about the following:

  1. the purposes for which the personal data are processed;
  2. the categories of personal data which are processed;
  3. the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  4. the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;
  5. the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. any available information about the origin of the data, if the personal data are not collected from the data subject;
  8. The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

 

You have the right to request information about whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.

 

Right to rectification
You have a right to rectification and/or completion vis-à-vis the controller, insofar as the processed personal data concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

 

Right to restriction of processing
Under the following conditions, you may request the restriction of the processing of personal data concerning you:

 

  1. if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  2. the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  3. the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise or defense of legal claims; or
  4. if you have objected to the processing pursuant to Article 21 (1) DSGVO and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.

Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

 

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

 

Right to deletion
Obligation to delete
You may request the controller to delete the personal data concerning you without undue delay, and the controller is obliged to delete such data without undue delay, if one of the following reasons applies:

  1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. You revoke your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing.
  3. You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
  4. The personal data concerning you has been processed unlawfully.
  5. The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  6. The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO.

 

Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

 

Exceptions
The right to erasure does not exist insofar as the processing is necessary to

  1. for the exercise of the right to freedom of expression and information;
  2. for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  3. for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
  4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) DSGVO, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
  5. for the assertion, exercise or defense of legal claims.

 

Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

 

You have the right to be informed about these recipients by the data controller.

 

Right to data portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. In addition, you have the right to transmit this data to another controller without hindrance by the controller to whom the personal data was provided, provided that

 

  1. the processing is based on consent pursuant to Art. 6 (1) a DSGVO or Art. 9 (2) a DSGVO or on a contract pursuant to Art. 6 (1) b DSGVO and
  2. the processing is carried out with the help of automated procedures.

 

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

 

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

 

Right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) (e) or (f) DSGVO; this also applies to profiling based on these provisions.

 

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

 

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

 

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

 

You have the possibility, in connection with the use of information society services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures using technical specifications.

 

Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

 

Automated decision in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

 

  1. is necessary for the conclusion or performance of a contract between you and the controller,
  2. is permitted by legal provisions of the Union or the Member States to which the controller is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests, or
  3. is carried out with your express consent.

 

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

 

With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms of, and the legitimate interests of, the data subject, which shall include, at least, the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

 

Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

 

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.